Information We Collect
When you register and use the myjudi96 platform, we collect several categories of information necessary to provide a secure and properly functioning service. This information is collected directly from you or automatically as you use the platform.
Account information: Your full name, email address, phone number, date of birth, and password as provided during the registration process. This information is required to verify your identity and ensure that only eligible users can access the platform.
Payment information: Details of deposit and withdrawal transactions in Malaysian Ringgit (RM), along with bank account numbers and bank names used for fund transfers. Full account numbers are not stored directly in our system — they are processed through secure payment channels.
Device and browser information: IP address, browser type, operating system, device model, screen resolution, and other technical data collected automatically when you access the platform. This information helps us optimise the user experience and detect security threats.
Usage data: Records of in-platform activity, including games played, session duration, transactions made, and account settings preferences. This data is used to improve our services and provide more accurate support.
How We Use Your Information
Myjudi96 uses the information collected for the following purposes, all of which are directly related to the provision of platform services:
- Account management: Verifying user identity during registration, login, and withdrawal processes to prevent fraud and account misuse.
- Transaction processing: Deposits and withdrawals in MYR are processed accurately and securely through trusted local payment channels.
- Customer support: Providing more effective technical assistance and account-related support when you contact the myjudi96 support team.
- Platform security: Monitoring suspicious activity, preventing unauthorised access, and maintaining the integrity of the platform's systems at all times.
- Service improvement: Analysing aggregated usage patterns to improve platform features, resolve technical issues, and enhance the overall user experience.
- Communication: Sending account-related notifications, terms updates, security alerts, and relevant promotional information, where you have consented to receiving them.
We do not use your information for purposes beyond the scope stated above without first obtaining your consent.
Cookies & Tracking Technologies
The myjudi96 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small data files stored on your device when you visit our platform.
Essential cookies: Required for core platform functions such as maintaining your login session, saving language preferences, and ensuring session security. These cookies cannot be disabled as they are essential to platform operations.
Performance cookies: Anonymously collecting information on how you use the platform — such as pages visited and time spent — to help us improve performance and navigation.
Preference cookies: Saving your preferences — such as display language and account configuration — so you don't have to reconfigure them each time you visit the platform.
You can manage cookie settings through your browser. However, disabling essential cookies may affect your ability to use certain platform features fully. For more information on managing cookies, please refer to your browser's settings.
Data Storage, Security & Sharing
Myjudi96 takes appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is protected using industry-standard SSL encryption technology.
Your data is stored on secure servers with strict access controls. Only staff with a legitimate business need are permitted to access users' personal information, and they are bound by strict confidentiality obligations.
Third-party sharing: myjudi96 does not sell, rent, or disclose your personal information to third parties for marketing purposes. Information may be shared only in the following limited circumstances:
- Payment service providers that process your deposit and withdrawal transactions in MYR, bound by strict confidentiality agreements.
- Competent authorities where required by law or a valid court order.
- Third-party technical service providers that assist in platform operations, subject to data processing agreements that comply with good privacy practices.
Your information is retained for as long as necessary to fulfil the purpose for which it was collected, or to comply with applicable legal requirements. Once it is no longer needed, it will be securely deleted or anonymised.
User Rights, Policy Amendments & How to Contact Us
As a myjudi96 user, you have certain rights regarding the personal information we hold about you. You may submit requests relating to these rights to our support team:
- Right of access: You have the right to request a copy of the personal information we hold about you. We will process such requests within a reasonable timeframe.
- Right to rectification: If any information we hold about you is inaccurate or incomplete, you have the right to request a correction. Basic account details can be updated directly through your account settings.
- Right to erasure: Under certain circumstances, you may request that we delete your personal information. Such requests will be processed in accordance with applicable legal requirements and relevant platform operational needs.
- Right to object: You have the right to object to the processing of your information for specific purposes, including marketing communications if you have previously consented to receiving them.
Privacy Policy Amendments: myjudi96 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. The latest version will always be available on this page along with the date of the update. Continued use of the platform following any amendments constitutes acceptance of the updated policy.
For any enquiries, requests, or complaints related to this Privacy Policy or how we handle your data, please reach out to the myjudi96 support team by email: [email protected]. You may also visit our FAQ page for answers to common questions about privacy and your account.
Still Have Questions About Your Privacy?
The myjudi96 support team is ready to assist you with any questions regarding our privacy policy, data security, or account management. Contact us or check our FAQ page for more information.